FAQ about OL Cleaners’ Cleaning Services

1. What types of cleaning services do you offer?

We provide comprehensive cleaning services for both residential and commercial properties in County Clare, including regular housekeeping, deep cleaning and office cleaning.

2. How do I request a quote or book a service?

You can request a quote or book a cleaning service by contacting us by organising an appointment through our website or via phone or email. We will discuss your requirements and provide a customized quote based on the scope of work.

3. Are your cleaning products safe and eco-friendly?

Yes, we use cleaning products that are safe for humans and pets, and we prioritize eco-friendly options wherever possible to minimize environmental impact.

4. Do I need to be home during the cleaning?

No, you do not need to be home. Many clients provide us access to their property in advance. If you prefer to be present, that is also perfectly acceptable.

5. How do you ensure the security of my property?

Our team members are fully vetted, trained, and trusted professionals. We respect your privacy and take all necessary precautions to secure your property during and after the cleaning service.

6. What if I am not satisfied with the cleaning?

Customer satisfaction is our priority. If you are not satisfied, please contact us within 24 hours, and we will address any issues or perform a re-clean at no extra charge.

7. How often can I schedule cleaning services?

We offer flexible scheduling options including weekly, bi-weekly, monthly, or one-time cleaning services to best suit your needs.

8. Are your cleaners insured and bonded?

Yes, all our cleaners are fully insured and bonded to provide you with peace of mind.

9. What payment methods do you accept?

We accept various payment methods including cash, credit/debit cards, and electronic transfers.

10. Can I customize my cleaning service?

Yes, you can specify your cleaning preferences and areas of focus. We tailor our services to meet your unique requirements.

If you have further questions, please feel free to contact OL Cleaners directly. We’re here to help you maintain a spotless and healthy environment.